HealthBASE is an on-demand healthcare service and medical benefit management platform connecting radiology, diagnostic testing, and ancillary providers with payers, physicians, patients, and other clients.

HealthBASE improves the coordination of specialty and diagnostic care, client services and information, insurance claims, and benefits by integrating, streamlining, simplifying, and optimizing provider network, referral order, decision support, patient event, and administrative workflow processes.

Organized clinical, trading partner, and client groups can now collaborate instantly using the shared HealthBASE services – getting everyone on the same page to better manage diagnostic and ancillary care.

Benefits

• Complete provider contracting, profiling, network management, and patient services platform
• Organizes enrollment, registration and processing of provider, client and user groups
• Fully integrates provider networks, client and payer rules, user preferences, and partner collaboration to automate workflow processes and intelligent coordination of benefits and patient care, at all levels
• Delivers better, on-demand information, choices, performance and service levels
• Provides a comprehensive patient diagnostic and ancillary services event record
• Integrates medical, administrative, and benefit information into a secure, online file system

Industry

The Problem

Patient care and health benefits administration are burdened by archaic, manual processes that highly rely on paper based and telephonic activities. At the center of most treatment and claims decisions, timely diagnostic testing, specialist services, and information delivery are critical to healthcare trading partners, yet acutely impacted by intermediaries and under-performing systems. These service levels and values could be immediately improved if payer and management tasks are accomplished online.

The Solution

HealthBASE replaces current disruptive, manual solutions in managed healthcare and provider industries by delivering intelligent, closely integrated, web-based information workflows, network services, payer programs, and reporting.

HealthBASE's online network of organized radiologists, diagnostic centers, and ancillary service providers permits greater automation, consistency, and uniformity of administrative and clinical support processes and information exchange. HealthBASE accelerates and improves workflows, procedural compliance, benefit decisions, appropriate testing outcomes, and treatment delivery across insurance, health plan, and managed care systems.

HealthBASE ensures a collaborative, fully integrated provider network and patient event management approach automating the intelligent coordination of care with improved analysis of diagnostic service performance and costs, risk levels, member access, and client returns. Costs are significantly reduced while operating and service levels are improved by eliminating dis-connected systems, numerous agents, middlemen, call centers, and manual processes, throughout the industry.

Technology

Since HealthBASE is an Internet-based service, there are never any software installations, hardware upgrades, or network costs for updates. Our workflow system is specific to each payer and client. Subscribers are up and running in no time, and new staff and patients can be quickly trained to use HealthBASE.

Security

HIPAA requirements and multi-level security is essential to what we do. HealthBASE is committed to preserving the privacy of patient information through our industry-proven security safeguards.