THIS PRIVACY POLICY COVERS VISITORS TO OUR SITE WHO ARE VISITING OUR SITE FOR ANY REASON OTHER THAN MAKING USE OF OUR SERVICES. THE WEBSITE FEATURES THAT YOU CAN ACCESS UNDER THIS PRIVACY POLICY WILL NOT GIVE YOU ACCESS TO YOUR OWN OR OTHER PEOPLE’S PATIENT DATA. PATIENT DATA IS NOT SUBJECT TO THIS PRIVACY POLICY. OUR SEPARATE SERVICE TERMS COVER THE USE OF THE HEALTHBASE SERVICES, INCLUDING THE TREATMENT OF PATIENT DATA AND OTHER CONFIDENTIAL INFORMATION.
SUMMARY
This is the website visitor Privacy Policy of HealthBASE Corp., a Delaware company with a business address at 249 S. Highway 101, #300 Solana Beach, CA 92075 and referred to in this Privacy Policy as HealthBASE. Please read this Privacy Policy to learn more about how we treat personally identifiable information. We provide this Privacy Policy because you have a right to know what information we collect, how it is protected and used, and the circumstances under which it may be disclosed. If you have comments, suggestions, questions, or concerns about our Privacy Policy, please contact us via email at legal@HealthBASE.net, or in writing at: P.O. Box 28399, San Diego, CA 92198.
What This Policy Covers
This policy covers HealthBASE’ treatment of personally identifiable information that we obtain when you visit our website for any reason except to use the HealthBASE services, which are subject to separate terms and conditions. We regard personally identifiable information as information that someone can use to identify or contact you in person, such as real name, telephone number, birth date, email address, or physical mailing address. Information that we use internally to identify you as a registered user in our system, such as your selected username, is not considered personally identifiable information.
What This Policy Does Not Cover
THIS POLICY DOES NOT COVER THE USE OF OUR SERVICES, WHICH ARE SUBJECT TO SEPARATE TERMS AND CONDITIONS THAT COVER THE TREATMENT OF PATIENT DATA AND OTHER CONFIDENTIAL INFORMATION, AS WELL AS OTHER MATTERS. This policy does not cover the privacy practices of third parties that we do not own or control, such as any advertisers that we may use or other suppliers. In addition, we may provide links to other services and on occasion to other sites that may interest you. All of these sites operate independently of HealthBASE and they have their own privacy or security practices. We encourage you to review their policies before submitting any personal information to them.
HOW INFORMATION IS COLLECTED
1. Information You Provide.
Required Registration Information. During the registration process, we request and collect your name, the name of your organization, you role within your organization, and your email address, postal address, telephone and facsimile number, along with other information that we may request from time to time in order to identify which of our services may be of interest to you.
Access To Your Personal Information. In general, we make it easy for you to view the personally identifiable information we have collected from you in your user profile, where you can add, edit, or delete it as you see fit. You also can contact us (as explained in the first paragraph of this Privacy Policy) if you have any further questions about the collection, storage or use of your personal information.
2. Information We Do Not Collect.
Children. As explained further in our Terms of Service, you must be at least 18 to submit any personal information through our website. In addition, you must be 13 years of age or older to use our website in any way. We do not knowingly collect personally identifiable information about children. If you believe that we have personal information from or about anyone under 13 years of age, please notify us by email at legal@HealthBASE.net or write to us at the address noted above.
Social Security Number. We do not ask or require your social security number to use any of our services or to access any part of our site. No one representing HealthBASE will ever ask for your Social Security Number. If at any time you receive an e-mail requesting such information from someone purporting to represent HealthBASE, please notify us immediately.
3. Information We Track.
Log Files. Similar to many websites, we gather certain anonymous, non-personal information automatically and store it in web server log files. This information includes internet protocol addresses, browser type, internet service provider (ISP), site entry/exit pages, operating system, date/time stamp, and clickstream data. We use this information to improve our site, analyze trends, administer the site, track users' movements around the site, and gather aggregate information about our user base as a whole. Aggregate information is data we collect about a group or category of services or users from which individual user identities have been removed, and therefore does not include your personally identifiable information.
Cookies. A cookie is a small text file that is stored on a user's computer for record-keeping purposes. It can also help us understand how our site visitors click to our site, and what pages they view during their visit. Similar to many websites, we store an encrypted cookie on your computer so we can recognize you when you come back to our website without requiring you to log in every time. Cookies also allow us to track and understand the interests of our users to enhance the overall experience on our site.
You can set your web browser software to disable cookies. To do so, please refer to the help section of your specific browser for more information on how to manage or disable cookies. If you disable cookies, you may still view our site, but some areas of our site will not work properly.
Some of our business partners, such as advertisers, may also use cookies on our site. We have no access to or control over these cookies, and, as noted above, this privacy policy does not govern the use of cookies by our business partners or advertisers.
HOW INFORMATION IS USED
1. In Processing Requests for Information about our Services.
We use your personal information to respond to any requests that you make for information about our services.
2. In Company Communications.
We use emails and/or prominent notifications on our website as our primary means to inform our users of important service and promotional announcements.
Promotional Announcements. In order to improve the experience for our users, we may offer you the ability to sign up for optional email communications, such as updates from HealthBASE, periodic newsletters, or invitations to special events. These communications are enhancements to our service and are entirely optional. We will ask for your consent before sending you promotional communications, and will make it easy for you to unsubscribe from these communications, either through the emails or though your user profile.
“Invite” Tool. We may offer an “invite” option to allow you to tell colleagues or acquaintances about HealthBASE. If you choose to use our "invite" service to tell someone else about HealthBASE, we will ask you for your colleague’s or acquaintance's name and email address. We will automatically send your colleague or acquaintance a one-time email inviting him or her to visit the site. This information is used only for sending this one-time email and we do not store this information. You are expressly prohibited from submitting the name or e-mail address of anyone who is not your colleague or a personal acquaintance via our “invite” tool.
3. For Internal Reporting And Analysis.
As noted above, we use information gathered from log files and cookies to improve our site, analyze trends, administer the site, track users' movements around the site, and to gather aggregate information about our user base as a whole. We do not tie this data to personally identifiable information.
HOW INFORMATION IS SHARED AND DISCLOSED
1. On Our Website.
Public Messages. Some of our features nor or in the future may allow you to communicate with other users by posting public messages. We are not responsible for any personally identifiable information that you submit or permit others to submit through public messages.
2. With Third Parties.
Sharing, Renting, And Selling Information We Collect. As noted above, we share your credit card or other payment information (if any) with our third party payment processors. Occasionally we share anonymous, non-personal, aggregate information about our user base with partners or advertisers, and we may publish these aggregate usage statistics on our website for the interest of our users. We do not tie this shared or published data to personally identifiable information.
Linked Services. In some cases, we may allow you to access or link to other web services through our website. In all of these cases, our partners may choose to collect your personal information as they deem appropriate. We are not responsible for or in control of how our partners collect, use, or disclose your information obtained through these linked services. We encourage you to be aware when you are using these partner services and, for your best online experience, we encourage you to review their policies before submitting any personal information to them.
3. As Necessary In Certain Legal Circumstances.
Legal Requirements. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect the rights, property or safety of HealthBASE or others, respond to claims and/or to comply with a judicial proceeding, court order, or legal process served on our website.
Acquisition Or Other Transfer. If our company is acquired, all of our assets, including user information, may be transferred to the acquiring company. At that time, your user information, including personally identifiable information, may become subject to the acquiring company's privacy policy. In addition, in the event that we must liquidate our assets due to bankruptcy or other event, we will consider our subscriber and user base information, including personally identifiable information, as a unique asset subject to sale or other transfer. Before we transfer your information under any of these scenarios, we will notify you either by email or by posting a notice on our site, and we will remind you of your ability to add, edit or delete your personally identifiable information from your user profile in advance of any such transfer.
HOW INFORMATION IS KEPT SECURE
Security of Account Information. Your user account information is password-protected. We will not share your password with anyone. Please do not share your password with anyone, and please change your password from time to time, to keep your account information secure.
Network Security. We have implemented a variety of commercially standard encryption and security technologies and procedures to protect information, including your personal information, stored in our computer systems from unauthorized access. Please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure, thus we strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security.
Management Procedures. We also maintain standard physical and electronic procedural safeguards that limit access to your personally identifiable information to our employees (or people working on our behalf and under confidentiality agreements) who, through the course of standard business activities, need to access your personally identifiable information.
YOUR PERSONAL CHOICES
Receiving Communications. If you subscribe to any optional promotional communications, you will be able to unsubscribe from them through your user profile or through the emails we send you.
Editing, Updating, Or Deleting User Profile Information. You can view the personally identifiable information we have collected from you in your user profile where you can add, edit, or delete it as you see fit. You may also request deletion of your user account through your user profile.
NOTICE FOR USERS OUTSIDE OF THE UNITED STATES
You should be aware that the United States and other countries have not harmonized their privacy regulations. Because HealthBASE and its servers are located in the United States, we have written our Privacy Policy to satisfy United States regulations. By using HealthBASE, you agree to the level of privacy protection set out in our Privacy Policy.
NOTICE TO CALIFORNIA RESIDENTS
California Civil Code Section 1798.83 permits customers who are California residents and who have provided HealthBASE with "personal information" (as that term is defined in Section 1798.83) to request certain information about the disclosure of that information to third parties for their direct marketing purposes. If you are a California resident with questions regarding this, please contact HealthBASE at legal@HealthBASE.net or at P.O. Box 28399, San Diego, CA 92198.
UPDATES TO OUR PRIVACY POLICY
Our site is evolving and developing. From time to time, we will review and make changes to our privacy policy. In the event of a material change to this Privacy Policy that affects how we use your personally identifiable information, we will notify you by email. Ordinary course of business changes to the Privacy Policy may be made from time to time and we will place a prominent notice on our website. The most recent version of our privacy policy is always available from a link on our homepage. We encourage you to visit this site frequently to stay up to date on our current policy.
Last updated: December 29, 2008